FAQs 常见问题解答

1. What areas do you provide counseling and/or case consultation for? 请问你们为哪类问题提供咨询辅导？

People who seek counseling may face various issues in life, and the severity of the situations may vary. We regularly provide counseling for (but not limited to) the areas listed below:

寻求咨询辅导的人面对着各类不同的问题，情况的严重程度也各有差异。我们经常提供咨询辅导的问题类别包括（但不限于）以下各个方面：

Emotions 情绪
Worry & Anxiety 忧虑 & 焦虑
Fear & Panic 恐惧 & 恐慌
Depression 抑郁/抑郁症
Suicidal Thoughts 自杀念头
Domestic Violence/Abuse 家庭暴力
Trauma 精神创伤
Marriage Problems 婚姻问题
Dating Problems 恋爱烦恼
Singleness/Loneliness 单身/孤单
Communication 沟通
Guilt & Shame 内疚 & 羞愧
Anger & Bitterness 愤怒 & 苦毒
Forgiveness 宽恕/原谅
Regret/Remorse 懊悔
Anguish 苦闷
Sleeplessness 失眠
Paranoia 多疑
Interpersonal Conflict 人际矛盾
Family Conflict 家庭矛盾
Work Problems 工作烦恼
Bereavement 丧亲之痛
Grief 悲伤
PTSD 创伤后应激障碍
Sexual Struggles (women or in marriage counseling only) 性挣扎 (仅限女性或婚姻辅导中)
OCD 强迫症
Eating Disorders (Anorexia/Bulimia) 进食障碍 (厌食症/贪食症)
Addiction 成瘾
Self-harm, etc. 自我伤害等等

2. What are the languages that you provide counseling in? 请问你们通过什么语言提供辅导？

We provide counseling in the languages of English, Mandarin Chinese, Cantonese, and Hakka.

我们通过英语、普通话、粤语和客家话提供辅导。

3. How much does counseling cost? Do you accept health insurance? 请问辅导如何收费？是否接受医疗保险？

55-minute sessions are $120 and extended sessions (85 minutes) are $180. Sliding scale is offered based on income. We do not accept health insurance at the moment, but accept HSA card payments.

55 分钟的辅导费用为 120 美元，延长至 85 分钟的辅导费用为 180 美元（家庭年收入较低者可申请优惠）。目前不接受医疗保险，可使用 HSA 卡付款。

4. How do I make an appointment? 请问如何预约？

Please click on the “Appointment” button on the upper right corner of this page, and fill in the required information to submit.

请点击页面右上角的“预约”，填写相关信息即可进行预约。

5. What are your office hours? 请问你们的办公时间是什么时段？

Our offices hours: Monday – Saturday; 11am-9pm (New York Time / EST)

我们的办公时间为星期一至星期六上午11:00-晚上9:00（纽约时间/北美东部时间）

6. Do you provide counseling online via video? What software would I need to download beforehand? 请问你们是否提供网上视频辅导辅导？需要我事先下载什么软件？

We provide one-on-one “face to face” counseling online via video (i.e., Video Counseling). This could save us time and energy for long commute, and help us use counseling resources that might not be close to us geographically.

Video Counseling: please download the Zoom APP to your computer, smartphone or tablet. These Apps are free to download and use, and the steps are easy to follow. If you need any assistance downloading or using them, please feel free to reach out to us. Other suitable softwares/apps might be used upon mutual agreement, depending on the situation.

我们提供网上视频辅导，即通过视频连线，为您提供一对一的“面对面”辅导服务，这样可以避免您的舟车劳顿，提高远距离资源利用。

视频辅导：请您先下载 Zoom 应用程序至电脑、智能手机或平板设备。这些应用程序可免费下载和使用，操作很简单；如需帮助，请随时联系我们，我们很乐意为您提供指引。我们也可按实际情况的需要，商议使用其它视频软件。

7. I am not a Christian. Could you still provide counseling for me? 请问我不是基督徒，你们可以为我提供辅导吗？

Yes, we could and are happy to provide counseling for you. However, please understand that our counseling is based on and centered around God and God’s Word – the Bible, because we believe that the Bible provides sufficient guidance for all the issues we face in life and in our faith (Psalm 19:7-11, 2 Timothy 3:16-17, 2 Peter 1:3-4). Therefore, whether you are a Christian or not, when you make an appointment and/or start the counseling process with us, it means that you agree to and accept our biblical counseling principles mentioned above, and that you are willing to cooperate with us in the counseling process (including completing the counseling assignments designed and arranged for you by your counselor). We encourage you to try to accept and try this method of counseling with an open heart and open mind, and to embrace the Lord’s gracious work in your life and your heart, which will bring you the real hope and help.

是的，我们可以且很乐意为您提供咨询辅导。但是请您理解，我们的咨询辅导是以上帝和上帝的话语《圣经》为基础和中心，因为我们相信《圣经》为生活和信仰中的所有问题都提供了足够的指引（诗篇 19:7-11，提摩太后书 3:16-17，彼得后书 1:3-4）。所以，无论您是否是基督徒，预约和/或开始接受我们的咨询辅导，即表示您同意和接受我们的上述圣经辅导原则，并愿意在辅导过程中相互配合（包括完成辅导咨询师为您设计和安排的辅导作业）。我们也鼓励您带着开放的心态去接纳和尝试这种辅导方式，拥抱上帝的恩典在您的生命和心中做工，为您带来真正的希望和帮助。